What does “PDP Authentication Failure” means?

PDP Authentication Failure may arise from eSIM-related issues, particularly concerning its validity or settings. To troubleshoot this issue, follow these steps:

1. Ensure you have remaining valid data on your eSIM.
2. Confirm that your Access Point Name (APN) is configured correctly according to the installation instructions.
3. Verify that you are connected to a network supported by your eSIM. You can find the supported network name on our website or within the Esimatic App.

If all these are in order and you still encounter the issue, try restarting your device. For detailed instructions on setting up your APN, refer to our guide on “How do I set up my APN?” to ensure proper configuration.