Help Category: eSIM Troubleshooting

I have topped up my eSIM with an additional data bundle but I’m not getting internet

The network speed is slow

My eSIM is stuck activating on my iOS device

This QR Code is no longer valid error

What does “PDP Authentication Failure” means?

What does “Unable to Complete Cellular Plan Change” means?

What does “Cellular Plans from This Carrier Cannot Be Added” means?

What should I do if my device is network locked?