Where can I find my order details?

4 months ago

When you place an order online, it’s important to keep track of what you’ve ordered and how much you’re going to be charged. We will send out an order summary to all customers via email. The order summary lists the eSIM information, data plan, the prices, any applicable discounts or promotions, and the total amount that you’ll be charged. Please double-check the accuracy of your eSIM order to ensure that everything is as expected.

If you don’t receive an order summary within a few hours of placing your order related to your eSIM data plan, please double-check your junk/spam folder. If there is still no order summary, then please contact our support team through the help center.

Go Back to Help Center
Related Questions

Do I need to verify my identity to buy an eSIM or data bundle?

Learn More

How I can get a refund?

Learn More

What payment methods are accepted?

Learn More

How do I change my account email address?

Learn More