How I can get a refund?

7 months ago

If you encounter any technical issues with your Esimatic account, you will be eligible for a refund. Kindly reach out to our customer support team for assistance. However, please note that we cannot provide refunds for accidental purchases or if your device does not support eSIM technology.

If you experience any technical problems, don’t hesitate to contact our customer support for prompt assistance.

Go Back to Help Center
Related Questions

Is data throttling applied when using Esimatic eSIM unlimited data packages?

Learn More

How do Esimatic eSIMs work?

Learn More

How does Esimatic’s pricing structure compare to that of other eSIM providers?

Learn More

Can I switch from a regular data plan to an unlimited data plan?

Learn More

Does Esimatic offer unlimited data plans?

Learn More

Do I need to verify my identity to buy an eSIM or data bundle?

Learn More